Pioneer Metal Finishing is the leading surface engineering company in North America. For 75 years, we’ve delivered consistent, quality metal finishing solutions for mission-critical applications. Our advanced surface modification technologies and scalable execution improve the performance of mission-critical products and enhance brand value for companies in the healthcare, automotive, and industrial markets. We encourage you to learn more about opportunities with Pioneer Metal Finishing and join our team today!

Job Summary

Coordinates customer collections efforts and assists in other finance functions for the company. Interacts closely with internal and external teams on a daily basis.

Essential Job Duties/Responsibilities

• Responsible for collection of past due accounts.
• Works with customers and internal team to understand and resolve issues causing late payments – review contact information, invoice/quality disputes, cash flow, payment plans.
• Informs Accounting Manager, Customer Care, and Sales team of problem accounts.
• Reconciles customer accounts making necessary adjustments and settlements.
• Writes off allowable balances within policy.
• Addresses customer invoicing, credit, and payment requests.
• Processes credit card payments as needed.
• Accesses customer portals for invoice upload and account/payment review.
• Acts as the backup for cash application and credits processing.
• Assists other members of the finance team with miscellaneous job duties as needed.
• Comfortable communicating with people within the company and external customers.
• Ability to identify and execute process improvements.
• Maintains process documentation for assigned job duties.

Personal Attributes

• Strong verbal and written communication skills.
• Strong attention to detail.

Education/Qualifications

• Associates Degree in Accounting or 5 years of equivalent experience preferred.
• Must be proficient in Microsoft Excel and Word.
• Experience with ERPs - Dynamics 365 a plus.

Physical Requirements

• Manual dexterity.
• Ability to sit for long periods of time.

Must be able to lift 10-20 lbs. unassisted.

We offer the following benefits to All Employees immediately upon hire:

• Next-Day Pay: Don’t wait for payday; access your daily pay the next day!
• Quarterly Incentive Program: Paid based on hours worked and business results
• Paid company holidays
• Shift Differentials for 2^nd and 3^rd shift
• Employee Assistance Program
• Wellness Program
• On-the-Job Training and Advancement Opportunities
• Employee Recognition and Rewards program
• Fun Recognition Events and more!

Full-Time Employees (30 + hours per week) may participate in the following benefits:

• Medical, dental, and vision insurance (Eligibility begins on the 1^stof the month, following your start date)
• Paid Time Off: 80 Hours earned your first year
• Company funded Health Reimbursement or a Health Savings Account up to $3,000
• 401(k) plan with a company match up to 4% of bi-weekly contribution
• Flexible Spending Accounts
• Company-paid Life and Accidental Death & Dismemberment insurance
• Tuition reimbursement
• Additional benefits for employee purchase: life insurance, critical illness, voluntary accident, and accidental death & dismemberment
• LiveHealth Online, virtual doctor visits