The Shipping and Receiving role will coordinate the accurate and timely receipt and shipment of customer orders, materials, supplies, and packages. This role combines hands-on shipping and receiving activities with ERP transactions, documentation, labeling, carrier coordination, and communication with customers and internal teams.

As a Shipping and Receiving Associate, you will perform the following functions:

Receiving: 

• Receive purchase orders in the ERP system and verify incoming goods against purchase orders, freight bills, delivery tickets, and other documentation, including part numbers, quantities, descriptions, weights, and dimensions.
• Navigate basic ERP functions, including receiving purchase orders, reviewing pack lists, and coordinating the receipt of customer orders.
• Receive purchase orders for supplies, tools, and other company materials.
• Report damaged materials, shortages, or discrepancies to Customer Service.
• Accurately count incoming items manually or by using a scale.
• Prepare purchase orders for subcontracted work.
• Respond to and help expedite rush orders and other conditions affecting workflow.
• Create incoming product labels and complete identification tags, ensuring they are attached to the appropriate products.
• Transport products to designated areas using a forklift, pallet jack, or other material-handling equipment.

Shipping: 

• Verify finished products against pack lists and corresponding shipping documentation.
• Select appropriate packaging based on the product and shipping method.
• Determine the appropriate method of shipment and prepare required shipping documentation.
• Create shippers and shipping labels using carrier systems such as UPS and FedEx.
• Schedule and coordinate third-party freight carriers, including Amerilux, as needed.
• Coordinate freight pickups and communicate pickup details with internal and external contacts.
• Collaborate with the Shipping and Receiving/Traffic Supervisor to efficiently plan weekly company-truck stops.
• Coordinate the loading of company trucks to maximize available space and route efficiency.
• Coordinate packages for pickup or drop-off by the company delivery driver, including communication and email coordination.
• Email customers tracking information, shipping documents, and other shipment-related information as needed.
• Obtain credit approval from Customer Service for shipments requiring review.
• Maintain accurate clerical and electronic records related to shipping, receiving, purchase orders, and customer shipments.

What we're Looking For:

• High school diploma or equivalent preferred, but not required.
• Basic ability to navigate an ERP system for functions such as pack lists, customer orders, and purchase order receiving.
• Comfortable using email and web-based shipping systems to coordinate shipments, freight pickups, and customer communications.
• Strong attention to detail with the ability to accurately count products and review purchase orders, pack lists, shipping documents, and receiving documentation.
• Excellent communication and organizational skills, with the ability to coordinate effectively with customers, carriers, delivery drivers, Customer Service, and other internal teams.
• Ability to safely operate a forklift and pallet jack. Forklift/material-handling equipment operation represents approximately 5% of the role.
• Ability to read, write, speak, and understand English sufficiently to perform the position's essential job duties safely and effectively.
• Ability to work around sharp skid corners, utility knives, sharp tools, ladders, moving loads, forklifts, and other material-handling equipment while following all applicable safety procedures and wearing required personal protective equipment.

What to Expect on the Job:

• Frequently bend, lift, kneel, and twist.
• Lift and carry up to 50 pounds without assistance.
• Climb stairs and safely operate a forklift.
• Alternate between sitting and standing throughout the workday.
• Frequently lift materials and move heavy carts.
• Balance computer and administrative responsibilities with hands-on shipping and receiving activities.